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Meeting

How We Work Together

No pressure, no sales pitch. Just a straightforward process to figure out if we can help—and if we're a good fit for each other.

Tax return

Our processes are designed to add the most value we can to everyone we meet. The first two meetings are free—you're not committed to anything, and we're not going to pressure you. The goal is simple: figure out if working together makes sense for both of us.

Man on Phone

Just Getting to Know Each Other

This is a quick phone call where:
 

  • You tell us what's going on and what brought you to reach out

  • We explain who we are and how we work

  • We both get a feel for whether there's a fit

  • You ask whatever questions or concerns you have

  • We decide if it makes sense to go deeper

What This Isn't:

What It Is:

  • Some high-pressure sales call

  • A full financial analysis

  • You committing to work with us

  • A conversation to see if we click

  • A chance for you to get a sense of our approach

  • An opportunity for us to see if we can actually help your specific situation
     

If it feels right to both of us, we'll set up a discovery meeting.

Step 1: The Fit Call (15 Minutes, complimentary)

Woman on phone and writting stuff down

Getting Into the Details

This is where we go through where you currently are. Before we meet, we'll ask you to send us your financial documents so we can review everything ahead of time and come prepared.

Stuff That's Helpful to Send:

  • Recent investment statements

  • Retirement account statements (401k, IRA, whatever you've got)

  • Last two years' tax returns

  • Info about your employee benefits

  • Pension or Social Security statements if you've got them

  • Estate planning docs (if you've done any)

  • Anything else that's relevant to your finances

Step 2: The Discovery Meeting (60-90 Minutes, complimentary)

Woman On Phone

Your Goals:

  • When do you want to retire?

  • What does retirement actually look like for you?

  • What are you working toward in the next few years?

  • What keeps you up at night worrying about money?

Where You Are Now:

  • Your current assets, income, and spending

  • Your job benefits and how you're paid

  • What's working and what's not

  • Any big changes coming up

Your Questions:

  • Tax concerns

  • Investment strategy

  • Retirement income

  • Social Security

  • Whatever else is on your mind

What We're Seeing:

  • Tax-saving opportunities we spot right away

  • Ways to improve your portfolio

  • Gaps in your planning

  • How everything could work better together

Transparent Fees:

  • Clear explanation of how we get paid

  • Written agreement spelling everything out

  • No hidden fees or surprises

After this meeting, we'll let you know if we think we can help and what that would look like. If you want to move forward, we'll schedule a planning meeting.

What We'll Talk About During The Discovery Call

Team Planning Meeting

Showing You the Roadmap

At this meeting, we present our recommendations based on everything we learned.

You'll Get:

A Real Financial Plan (When It Makes Sense)

  • Retirement projections—when you can retire and what income to expect

  • Tax analysis and ways to save money

  • Investment recommendations that actually make sense for you

  • Action items ranked by importance and timeline

  • Social Security analysis (if that's relevant to you)

  • Estate planning considerations
     

Clear Recommendations

  • Specific things you should do

  • Why each one matters

  • What impact you can expect

  • When to do what
     

​If You Want to Work Together:

  • We start implementing, which usually means:

  • Setting Up Accounts (if needed): Opening new accounts or transferring existing ones

  • Making It Happen: Implementing our recommendations

  • Coordinating: Working with your CPA, attorney, or whoever else needs to be involved

  • Staying in Touch: You'll hear from us regularly, not just at review meetings

Step 3: Planning & Getting Started

Meeting

Ongoing Relationship, Not a One-Time Thing

Unlike a lot of advisors who you might hear from once a year (if that), we believe in staying connected.

Regular Check-Ins:

  • Most clients meet with us at least once a year

  • Some meet more frequently if things are changing

What We Actually Talk About:

  • What's changed since we last met?

  • How do those changes affect your plan?

  • Are you on track?

  • What needs adjusting?

  • What's coming up we should plan for?

  • What opportunities do we see to save you money?

Not Just:

  • Here's how your investments did

  • See you next year

Between Meetings:

  • Call or email anytime something comes up

  • We'll reach out if we see opportunities or concerns

  • You get regular reports on how things are going

  • We coordinate with your CPA during tax season

After You Become a Client

Close-Up of Dollar

Being Straight About Fees

We're transparent about money. How we get paid depends on your situation:

If We're Managing Your Investments:

We charge a percentage of the assets we manage. That fee covers:

  • Comprehensive financial planning

  • Investment management

  • Regular reviews and plan updates

  • Access to us throughout the year

  • Tax planning coordination

If You Just Want Planning: If you don't have assets we'd manage (or you want to keep them where they are), we charge a flat fee for planning. This is pretty common with younger high-income professionals.

We'll talk specifics during your planning meeting based on what you actually need.

What It Costs

Image by Alex Shutin

How long does this whole thing take?
From that first phone call to actually getting started, usually 2-4 weeks. Depends on schedules and how quickly you can get us documents.
 
What if I decide not to move forward?
Totally fine. The first two meetings are free, and there's zero pressure. We'd rather you make the right choice than feel pushed into something.

Do I have to live in Galax to work with you?
Most of our clients are local to Southwest Virginia, but we can work with folks anywhere in the United States.

What makes you different from other advisors?
We spend real time upfront understanding your situation before recommending anything. And the relationship doesn't end after we implement—we're here for the long haul as your life changes.

How involved do I need to be?
We handle the complicated stuff. You just need to be involved enough to make informed decisions and give us info when we need it. We make it as easy as possible.

Questions People Usually Ask

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